You will have a Target Freight Move-In Date and Time based on your location in the show. This is when your freight should be scheduled to arrive. It is also the earliest date and time that your staff may arrive to set up your booth. Refer to the set-up manual from the Exhibitor Resources page.
We encourage all exhibitors to complete set-up work during scheduled hours when all staff is available for immediate assistance, and electricity is turned on for the booths. If you think you may need extra time, check with your assigned operations or floor manager on site each day of set-up to find out what time the building will shut down, but plan to work within the scheduled hours as additional time is not guaranteed. See your current set-up manual for more information.
For security reasons, we cannot allow exhibitors to enter or leave and re-enter the exhibit hall after-hours. You must be in your booth by the close of normal access hours in order to stay late for continued set-up. Exhibitors remaining after-hours to work on their booth are also required to stay in their booth and not wander the floor. Late access on show days will not be allowed except for in-booth functions that have been approved in advance of the market.
Certain aisles will be designated as “No Freight” aisles. A “No Freight” aisle must be kept clear at all time of crates and boxes in order for all freight to be delivered in a timely fashion and on target for all booths throughout the market. All crates and skids must be tagged and removed from the exhibit floor no later than 5:00 pm the evening before your collection opens. This will allow Freeman and Javits sufficient time to lay the aisle carpet and complete the overall cleaning of the exhibit hall, as well as provide exhibitors the space to complete their booth set up by keeping aisles clear.
There will be no exceptions to this policy. Crates without empty storage stickers will be tagged by the area floor managers or Freeman and removed from the exhibit hall – whether full or empty. Empty sticker labels will be available during set-up hours at your nearest Freeman service desk.
Exhibitors may begin dismantling their displays immediately after the market closes on Wednesday at 2:00 p.m. See market schedule.
The return of empty containers will begin immediately after the aisle carpet and vehicles are removed from the Exhibit Hall. In agreement with the Exposition Terms and Conditions, exhibitors may not dismantle or remove any portion of their exhibit prior to the scheduled market closing time for their section. This rule will be strictly enforced and failure to follow this rule may result in monetary penalties and may jeopardize future participation.
Upon commencement of move-out, all aisles are to be kept entirely clear of exhibit material so that all aisle carpet may be removed. No empty crates, pallets or boxes will be returned until ALL aisle carpet has been removed. It can take up to 8 hours for all of the empty crates and boxes to be returned so please be patient during this process and schedule your travel departures accordingly.
In order to assure all exhibitors of an expedient move-out, complete cooperation is required between exhibitors and Freeman. All vehicular movement at the Jacob K. Javits Convention Center loading docks must be coordinated and approved by Freeman in advance.
We have two location options to make shipping more convenient.
The first method is to ship your freight in advance to the Freeman Warehouse. Note that storage fees apply. You’ll receive confirmation of receipt and the materials will be waiting in your booth for you when you arrive on-site. Additional information will be available in the Exhibitor Set-up Manual. The advance shipment address is:
The second method is to ship directly to show site for arrival between the specified dates allotted for the market. Please refer to your target check-in time. The show site shipping address is:
Please refer to the set-up manual for Advance Shipment and Direct to Show shipping information and deadlines.
The marshaling yard is where all freight must be checked in before it can be delivered to your booth. All delivering carriers must check in at the Marshaling Yard prior to delivering to the facility. Drivers must check in no later than 2:30 p.m. on the target move-in date to be off-loaded. Check the current set-up manual for the current marshaling yard location.
Please be advised that certified weight tickets are required when checking into the Marshaling Yard. For your convenience, Freeman has available a full-size certified scale at the Marshaling Yard. If your driver has valid certified weight tickets, Freeman will accept these tickets and your driver will not have to scale at the Freeman Marshaling Yard. All carriers will be assigned an unloading number according to driver check-in time.
No, you may not. Only materials that can be hand-carried by one individual in one trip may be brought into the exhibit hall by an exhibitor. Someone must be available to stay with your vehicle at all times to avoid being towed, and should remain parked for no more than 30 minutes. No exceptions.
All private vehicles larger than a Ford Ecoline van must check in at the Marshaling Yard and use the loading docks for freight move-in. Hand-carry move-in assistance will be available on a limited, first-come-first-served basis from the front doors to individual booths. If you have questions, please contact Freeman at 201-299-7575.
You are allowed to set-up and dismantle your own booth up to 250 square feet without union labor, provided the staff utilized is full-time company personnel of the exhibiting company and the work can be done without tools.
If you are using an Exhibitor Appointed Contractor (EAC), the online EAC Notification Form and the EAC’s Certificate of Insurance must be submitted prior to move-in. Refer to the Exhibitor set-up manual for an EAC form and complete details regarding labor rules and restrictions. An EAC is a contractor already approved to work in the Javits Center.
Exhibitors should first reference the Booth Guidelines for your type of booth accessible in the online Exhibitor Set-up Manual. If you still have questions, please email our operations team at firstname.lastname@example.org.
NY NOW Management requires each exhibiting company and Exhibitor Appointed Contractor (EAC) to carry general liability insurance, automotive liability (if applicable) and workmen’s compensation coverage. Details will be available in the Exhibitor Set-up Manual.
Additional insured should be listed as follows: Emerald Expositions, NY NOW 2018, Freeman, and the Jacob K. Javits Convention Center.
If you don’t have insurance that meets the requirements, insurance can be procured from the Marsh Total Event Exhibitor Insurance Program with whom a special group rate has been negotiated, or your insurance provider. Exhibitors will not be able to set-up until we have received your certificate of insurance. Details and access to the March Total Event Exhibitor Insurance program will be available in the set-up manual.
Exhibitor Registration can be done online via the Exhibitor Console. Exhibitors will be notified by email when registration opens for badges. You may elect to email exhibitor badge confirmations which include a barcode that will enable you to print your badge onsite. Note that all badges must be picked up on-site with photo ID.
You will pick up your badge and lanyard on-site at the Will Call Registration counters marked “Registered? Print Badge Here” in the Crystal Palace and North Concourse.
If you need to register on-site or need to make changes to your registration, you can do this on-site at the Registration counters in the Crystal Palace and North Concourse lobbies. Badges will not be mailed.
A directory listing is the contact information and product categories that will be published both on the NY NOW website and in the printed Market Directory. It’s a key tool for promoting your company to attendees before, during and after the market. The final deadline for entering your information to be included in the printed Market Directory is listed in the exhibitor console. The deadline is typically in November for the winter market, and June for the summer market.
In order to be listed in the Market Directory, go to the NY NOW Exhibitor Console and log into your profile. Upon confirming your exhibit space, your access to the Exhibitor Console will be granted. Promotional upgrades are available on this digital platform to enhance your online listing and increase your exposure to ensure you stand out from the competition.
On-site Registration will be open in the Crystal Palace and North Concourse as follows:
Sunday August 12: 8 am – 6 pm
Monday August 13: 8 am – 6 pm
Tuesday August 14: 8 am – 6 pm
Wednesday August 15: 8 am – 2:45 pm
Please note that only major credit cards are accepted for onsite registrations. Cash will not be accepted.
Upon receiving a confirmation email confirming that your credentials were accepted, [please print out the confirmation email and bring it with you to the show. On-site, take your email confirmation it to the nearest registration terminal to get your badge and lanyard.
Registration terminals are located in the Crystal Palace and the North Concourse.
The NY NOW Market is open to industry professionals only, as well as Press.
Children under the age of 16 may be admitted as guests (for a $65 admission fee) if accompanied by a registered attendee.
STROLLERS & ROLLING BAGS ARE NOT ALLOWED IN THE EXHIBIT AREAS.
Show Management is respectful of the time and resources utilized by each exhibitor and speaker. In an effort to protect our exhibitors and speakers, unauthorized photography or video recording is not allowed on the Market Floor or in seminar rooms at the NY NOW Market without first obtaining permission from the exhibitor or speaker.
Violators will be ejected from the show and may be denied entry to future NY NOW events and/or be prosecuted.